What are the Kickapoo Valley Ranch's policies?

 

  •  All cabin rates are effective August 26th, 2018 and are subject to change without prior notice. 

 

  •  Cabin rates are based on double occupancy with a fee of $20.00 for each additional child & $25.00 for each additional adult (limited to two in all cabins except the Albertella Homestead) and include all the in-cabin amenities.

    • The Albertella will sleep six guests if there are children included OR is limited to four guests, if just adults.

    • A "guest" is considered to be anyone over the age of 12 months.

    • When allowed, a single night stay has a fee of $50.00 over the price of the cabin's normal base rate.

 

  •  Cabin rentals are limited to adults over the age of twenty-one (21.)

    • Guests under the age of twenty-one are welcomed only if accompanied in the same cabin by a parent or legal guardian.

 

  • Reservations are confirmed with the receipt of a cash, check or credit card deposit equal to one night or 50% of guest’s stay (whichever is greater.)

    • Deposits not received or credit cards that cannot be processed within 5 working days may result in a reservation being "cancelled" without notice.

    • ALL reservations require a credit card to be on file, even if paying by cash, check or gift certificate.

    • Final balances being paid by cash or check is always appreciated.

    • Contact Cowboy Joe for additional details. 

 

  •  A refund of a reservation's deposit will be offered if a cancellation notice is received fifteen calendar days prior to guest’s arrival date.

    • All cancellations will incur a processing fee. The fee is $25.00 or 6.5% of the amount being refunded, whichever is more. That processing fee amount is also taxed at 5.5%.

    • Cancellations made between fourteen & eight days of your arrival will be offered a one-time rebooking, OR we can hold your deposit for a date yet to be determined. Otherwise deposits can be forfeited.

    • Cancellations within seven days of your arrival will forfeit guest’s deposit.

    • Cancellations of a rebooked stay will also forfeit guest’s deposit.

 

  •  A "no show" is considered to be any guest that simply never shows up for their reservation OR a guest that attempt to cancel a reservation within 32 hours of our normal check-in. A "no show" is responsible for 100% of the cost of their full reservation.

 

  •  Within seven days of your arrival and/or once you check in, a 50% fee of the regular nightly rate will be assessed to all early departure days or shortened days (not promotional pricing but the regular posted current nightly rate.)

 

  •   Check-in is limited to between 4pm and 7pm; check-out is by 11am.

    • Deviations from these time frames will be considered but not guaranteed.

    • First-time guests are "all but required" to arrive during standard check-in time frame. Why you may ask?  See here for more information...

    • Repeat guests may be afforded some additional latitude regarding check-in time.

    • Please remember, we are a small boutique facility without extra staff, we need to be informed if a delay in your arrival will occur.

 

  •   All cabins are 100% smoke-free.

    • Responsible smoking is permitted on porches.

    • Ashtrays are provided in cabinet above microwave.

 

  •   Please, absolutely no candles or open flames in or around the cabins.
     

  •   Please, do not bring grills with open flames. Electric grills are provided.

 

  •   All cabins have a TV monitor & DVD player if guests choose to bring their own movies.

    • There is no TV reception.

    • We also offer a nice sized library of DVDs that guests can borrow during their stay.

 

  •   For the safety & security of you, the staff & other guests, absolutely NO unregistered guests will be allowed on the property.

    • Anything but 100% compliance could result in you being asked to leave without refund.

 

  •   Please make every effort to keep your vehicular speed at 15 miles per hour while on driveways & in parking areas. One never knows who or what might be right around the bend or when you might come up to a speed bump.

 

  •   We are a quiet, country “Sanctuary” getaway.

    • If here with a group, please, limit outdoor time.

    • Please keep voices down when outside & on porches.

    • No music outside.

    • We are a 100% no drone zone. Absolutely no drone use while on our property.
      If you are out on The Reserve with one, please, do not fly it over this property.
      Don't be surprised if we "remove it from the sky by any means necessary."

    • And please, when outside of your cabin or car, keep cell use to a minimum. 

Call us now to book:

‚Äč608-625-6222

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